Keywords: Ecommerce, Inventory Control, Automatic Order Handling, WebEDI

Norman Global are one of the countries largest retail and trade product fulfilment and logistic houses for ecommerce.

In order to transfer the orders received on an ecommerce website and to have them fulfiled by Norman Global they require the order details sent as a EDI CSV.

So What is EDI?

In its simplest form, webEDI enables small to medium-sized businesses to receive, turn around, create and manage electronic documents using just a web browser. This service seamlessly transforms your data into EDI format and transmits it to your trading partner.

So how does Norman Global EDI by Internet Direct Work?

Your products are loaded onto a ecommerce shop database and product codes are agreed by both parties. Orders sent to Norman global are sent simply using the send button.

The order details are converted into a pre-agreed format that of an SO10 Header and SO20 Order Lines flat CSV file. This file is sent automatically as an email attachment from the web hosting server.

What do Norman Global Receive

Normal Globals logistics system automatically receive the SO10 / SO20 email and it is read by their pick and pack software and produces and highly efficient pick and pack list that can be fulfiled and dispatched.

Click here to see the SO10 and SO20 data format

What happens Next?

With preloaded stock levels on your website you can only send orders for product in stock, however due to unforeseen circumstances for example damage to product the pick can not be fulfiled and that is where two-way EDI comes in. Once picked and dispatched Normans send a return EDI CSV which confirms the actual goods despatched for the customer. This file is automatically read back into your ecommerce website and can be easily viewed to ensure that the order was complete but it also allows acurate billing.

What else can I do with my Shop?

You are able to undertake full management of your shop including adding new customer records, adding new product categories and new products complete with easy image upload instructions.

The Summary

Technology requires that your order data is sent from your shop electronically, no human interaction! The Norman EDI ecommerce shop from Internet Direct does just that. Your shop as full inventory management included so all the orders you take and also send for fulfilment can be completed.

Further Details

We would be happy to discuss your requirements further, whether you are starting out or require a migration to a Norman EDI ecommerce shop.

Call us now on 0845 638 7171